From Army Officer to Customer-Centric Financial Advisor

This week I interviewed a good friend of mine; she was one of the first people I met when I moved back. I just know you’ll be fascinated by MK’s story of how she went from Army Officer to running her own financial advisory business. We dig into her psychological barriers and how she went from no customers to filling

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Increase Your Rates with These 3 Tips

Steps to Increase Your Prices (Without Losing Clients, Freaking Out or Feeling Guilty About It) This is a question I get asked all the time and in my experience, one of the main reason is that many women do not value the service that they’re offering.  This undercharging is predominately due to their their lack of confidence. This happens to all

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Customer Service: Damn Professional Business Growth!

Disrupting the Dental Industry- Holistic approach to customer service! This week I had the pleasure to interview Louisa, an ex-teacher, master linguistics professional, who now runs the leading holistic dentistry practice DP Dental in Singapore, together with her husband. They bought the existing two 2-room practices in 2006. From its the humble beginnings of a 600 square feet facility, to

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Grow Your Business: The 3 Levels of Profitability

Last week I wrote about Small Business Profits: 2 Secret Components to a Profitable Business and how to grow your business. One of our happy readers, Lorin asked the question “Thanks for taking the time to go a little deeper into your topic – this was really helpful and totally illustrated the point of ‘explaining what you do’! I would love

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Finding Customers: Tips From an 85-year-old Sushi Master

A couple of months ago Jiro the 85-year-old sushi master video went viral. At the age of 9, Jiro was kicked out of his home and went to live on the streets. How did he go from that to running a three-star Michelin restaurant with no marketing budget, no menu and no social media?  Today we’ll look at how Jiro

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Small Business Profits: 2 Secret Components to a Profitable Business

What are the can’t-do-without components to a profitable small business? Marketing? Sales? Lead Generations? Clients? Accounts? Finance? Copywriting? Facebook? Twitter? LinkedIn? There seems to be a bazillion things we need to consider when running a business. When I started out, and as with many of the clients I have coached, business can seem to be really overwhelming. It is like

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Small Business Growth: 3 Reasons Why Happy You = More Customers

This week I had the pleasure of interviewing Khatiza Van Savage, Founder and Chief Happiness Architect of Insightful Learning Journeys. She provides journeys for senior women leaders in transition to Bhutan and she gives an insight on how the Gross National Happiness Index can be applied in your lives and achieve small business growth in the process. Khatiza, born in

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Closing Sales: 3 Reasons Why It’s Not Happening

Now, a lot of us run our own businesses because we want freedom, and also because it is one of the most rewarding things you can ever do. Because your success, comes out of you constantly improving yourself and pushing yourself to do better. However, if you’re not making enough money, you are not closing sales regularly, and you’re not going

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Magic Online Business Tool to Give You the Competitive Edge

Every successful online business owner knows who her competition is and what he or she is up to. She implements their strategy and safeguards herself from making the same mistakes they do. That’s why it’s so important for you to know exactly what your competition is doing and how they are obtaining clients – particularly if they have the bulk

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Online Marketing: 7 Rules for Customer Engagement

Customers are the lifeblood of any business.  Finding them might be a daunting task if you’re just starting out in a new business. And I feel you… It is hard! This post, Online Marketing: 7 Rules for Customer Engagement is aimed at solving your marketing questions and helping you make a success of customer engagement. When I first started my

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